ATLAS eSIM Support

After payment, you receive a QR code by email. Open your phone Settings → Mobile Data → Add a plan → Scan the QR code. Activation is instant.

Most iPhones (XS and newer), Samsung Galaxy (S20+), Google Pixel (3 and newer) and other recent smartphones are compatible. Check in Settings → General → About → look for eSIM.

The eSIM is delivered instantly after payment. It activates automatically when you arrive in the destination country.

Yes! The eSIM works alongside your local SIM. You continue to receive calls and SMS on your regular number while using the eSIM for data.

Contact us via WhatsApp with your order number. Our team resolves the issue within 30 minutes.

An optional paid add-on at checkout. When your plan expires, we convert part of the mobile data you did not use into Atlas Wallet credit — automatically, with nothing to claim. Rewards are capped at €6 per order, the credit is valid 90 days and applies to your next plan above 5 GB. Full details on the Atlas DataBack+ page.